Contact us
Questions about an appeal in progress, or thinking about starting one? Reach us by email or phone.
Best for most things. We read every message and aim to respond within one business day during beta. Please upload documents in the secure appeal flow, not by email.
Phone
(347) 389-3258Voicemail-only outside Mon-Fri 9am-5pm ET. Leave your name, callback number, and appeal ID if you have one. Please do not leave medical details or a full member ID in voicemail.
Time-sensitive denial?
If coverage ends in the next 48 hours, follow the fast-appeal instructions on the notice now. You can still upload the denial letter here for a draft appeal, but do not wait on Recourse before making any required QIO or plan call listed on the notice.
Start your appealRecourse is independent and is not affiliated with Medicare, CMS, any government agency, or any health plan. Recourse is not a law firm and does not provide legal advice. We help you prepare and submit appeals you are entitled to file under federal Medicare Advantage rules.